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Contact Us

       Send us an online message

       One click dial


       Search for and view your claims

       View and download your EOBs

Plan Information

       View your coverage and benefits

       View and save your ID Card/s

       View deductibles and out of pockets


We're Mobile!

The new CareFactor Mobile app is an extension of your online portal, giving you access to all of your benefit needs at the tips of your fingers. Now available on the Apple App Store and Google Play, you can download the app today and create an account, or log in with your existing account!

We are dedicated to partnering with our customers to provide all 
their benefit needs while exceeding expectations.  

Our service-focused environment is committed to respecting our customers and treating them as people, not numbers.

Balance Billing Information

       For more information regarding an important notice for balance billing, please click here.

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